Pre Sales
Simsukian
Senshuqiang power supply products pre-sales service process：
Start → Procurement Requirements → Product Promotion → Technical Exchanges → Invitation to Inspection → Business Negotiation and Signing of Agreement
On Sale
Simsukian
power supply products in the sale of service process:
Order Acceptance and Processing→Ordered Product Delivery→Product Development→Organisation of Production→Regular Product Delivery→
Product delivery → inspection and storage → delivery operation
After Market
Simsukian
power supply products after-sales service process:
The after-sales service commitment of Morishuqiang power supply products is:
One-year replacement, three-year warranty, the specific details are described below:
(1) One year replacement definition: refers to the power supply since the date of sale of a customer within 12 months, there is a non-human quality problems, free of charge to replace the product.
(2) Three-year warranty definition: refers to the power supply from the date of sale to the customer more than 12 months did not exceed 36 months within the date of non-human quality problems, can be free of charge to repair, the customer bears the cost of freight.
(3) More than the warranty period: Where more than three years warranty period of the power supply products, such as guests request repair services, Mori Shuqiang power supply will provide chargeable maintenance services, charges include freight, labour costs, and parts costs.
(4) Determination of the warranty date: Morishu Qiang power supply in the official factory, product stickers printed on the date of production, so that customers can return to the repair can be correctly calculated when the warranty period, to determine whether the product is within the warranty period.
Morishuqiang power supply technical department in the receipt of returned power supply, within 7 working days to issue a test report and processing advice.
